Ian Malyon founded Panoptos Ltd in 2003 after working in the IT industry for over 20 years, specialising in Internet services since 1994. Key skills developed in roles held: analytical/problem solving skills, customer focus and collaborative style of working, team working with internal and external customers, coaching with a flexible approach.

1994 - 2003 UUNET (MCI), Cambridge, the UK’s largest business Internet service provider.

• Cisco router configuration
• TCP/IP
• IP Routing
• Setting up helpdesk
• Installations
• Web tool design, coding and implementation
• Web site content management
• System data migrations
• Departmental management
• Analysis of data/costs
• Procedure improvement/documentation (including ISO 9001)
• Project management

1990 - 1994 PRO-IV Systems Ltd, St.Ives, a software house

• Internal/External customer helpdesk
• Software installation
• Systems installation and maintenance

1983 - 1990 Kier Ltd, an international construction company

• Operating centralised computers
• Implementing distributed computing policy
• Communications network maintenence
• Technical support

Ian’s career history enables him to combine big business experience with the personal approach of a small company........Panoptos Ltd.